Terms & Conditions

All bookings are subject to availability and confirmation from our service partners (airlines, hotels, transport operators, etc.).

Full or partial payment may be required at the time of booking as per the specific product or supplier policy. Prices are subject to change without prior notice until the booking is confirmed. Once a booking is confirmed and payment is received, you will receive a confirmation via email or through your account dashboard.

Cancellation and refund policies vary depending on the service, supplier, airline, hotel, tour operator, or other third-party provider.

Any applicable cancellation charges, refund conditions, and processing timelines will be governed by the terms of the respective service provider.

Viattra will process eligible refunds in accordance with the applicable supplier's policy.

Requests for changes or modifications to a confirmed booking are subject to availability and the applicable supplier's terms.

Additional charges, fare differences, amendment fees, or other applicable costs may be payable by the traveler.

We recommend contacting our support team as soon as possible if you need to modify your booking.

Travelers are responsible for ensuring that all required travel documents are valid and available before departure.

• Valid passport and identification documents
• Required visas and permits
• Vaccination or health certificates where applicable
• Any other documents required by the destination country

Viattra is not responsible for losses resulting from invalid, incomplete, or missing travel documentation.

Viattra acts as a facilitator between travelers and third-party travel service providers.

We make reasonable efforts to provide accurate information and facilitate bookings, payments, confirmations, and customer support.

However, the actual delivery of travel services remains the responsibility of the respective service provider.

Travelers are responsible for:

• Providing accurate and complete information
• Reviewing booking details before confirmation
• Making payments within the specified timelines
• Carrying valid travel documentation
• Following airline, hotel, visa, and destination requirements

Any consequences resulting from incorrect information or failure to comply with applicable requirements shall be the traveler's responsibility.

Viattra works with third-party suppliers including airlines, hotels, tour operators, transportation companies, visa service providers, payment processors, and other travel partners.

Each third-party provider may have its own terms, conditions, cancellation policies, and service standards. Travelers are advised to review the applicable terms before completing a booking.

While we make reasonable efforts to provide accurate information and reliable services, Viattra shall not be liable for circumstances beyond our reasonable control.

This may include delays, cancellations, schedule changes, weather conditions, strikes, natural disasters, government restrictions, technical failures, or actions and omissions of third-party service providers.

Our liability, where applicable, shall be limited to the extent permitted under applicable law.

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws of India.

Viattra reserves the right to modify or update these terms from time to time. Updated terms will be published on this website.

Continued use of our website or services after changes are published constitutes acceptance of the updated Terms & Conditions.

By using Viattra's website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.